Information & Advice
You may have some questions regarding Companion Bathing products and services, so we have answered a few of the more common questions below. If you have any further questions, one of our skilled and friendly mobility advisors will be happy to help. You can call them any time on free phone 0800 756 2844.
How do I know a Companion Bathing product will be suitable for me?
When Companion Bathing arrive to survey your bathroom, the surveyor will go through a series of questions to find out not only your current needs and requirements, but what will be beneficial in the future. This process ensures that when the product is installed, it is ideal for your bathroom and your specific needs.
What does a home technical survey involve?
A Companion Bathing surveyor will visit to discuss your needs and to identify which products are most suitable for you and your bathroom - now and in the future. The visit and technical survey will take 60-90 minutes and is completely free, without obligation to buy. You will be left with information and a written quotation.
Can you give me an idea of costs?
The exact price will depend on the products you choose and the layout of your bathroom. The simplest way to determine what the exact price will be is to arrange a free, no-obligation home survey. Call one of our advisors to discuss on 0800 756 2844.
Is government assistance available?
You may be eligible for government support to purchase your bathing solution. We recommend that you contact your local authority to find out further details. Please note timescale may vary from one area of the country to another and this is means-tested service.
Maintenance & Aftercare
Is there a guarantee on the bathing products?
All shower trays, enclosures, doors and walk-in baths are supplied with a manufacturer's lifetime product guarantee (please ask an advisor for further details). All ancillary equipment (for example shower chairs, light and heating fittings) and installation work is guaranteed for a minimum of 12 months.